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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Skinner

Mary Skinner

April 23, 2026

5  out of  5
rating by Mary Skinner
"The staff at Shabonya Dutton State Farm are friendly, professional and work hard to find you the best coverage to meet your needs. We have moved all of our vehicles and cabin property to them, and are extremely happy with this change."
We responded:
"Mary, Thank you so much for your wonderful feedback! We’re delighted to hear that Shabonya and her team have provided friendly, professional service and helped you find the best coverage for your vehicles and cabin. We truly appreciate your trust and look forward to continuing to serve you! - Shabonya"
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Octavio Ruiz

April 15, 2026

5  out of  5
rating by Octavio Ruiz
"Hayley Squire is the best. Contacted her 6 months prior when refinancing my house about having an auto policy with State Farm. She followed up and remember I was interested and gave me a up to date quote and made the enrollment process so easy. Continued to be super nice and followed through with everything she said. Highly recommend if you're needing home or car insurance or possibly both! Saved me money and gave me a phenomenal experience. Will happily continue doing business!"
We responded:
"Octavio, thank you so much for your thoughtful and detailed review! We’re thrilled to hear Hayley followed up and made the process so easy for you—that level of care and consistency truly makes a difference. It’s great to know she was able to help you save money while providing such a positive experience. - Shabonya "
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Paula McCarty

April 8, 2026

5  out of  5
rating by Paula McCarty
"Haley Squire is wonderful to work with. She is super informative and has a great personality. I highly recommend her services."
We responded:
"Thank you for sharing, Paula! We appreciate you and are always here if you need anything. - Shabonya "
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Kerry Aguirre

March 9, 2026

5  out of  5
rating by Kerry Aguirre
"This is absolutely the best experience I have ever had with an insurance company. I was insured for over 30 years with another popular company and this is the first time anyone has sat down with my husband and I to explain how our policies will work. Haley Squire was responsive, thorough, and professional from start to finish. And it gets better! We are paying less money for more -and better - coverage than we had before changing over to State Farm! Outstanding all the way around."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Haley provided thorough, professional, and responsive service while helping you and your husband understand your policies. It’s wonderful that you’re getting better coverage at a lower cost, and we truly appreciate your trust in our team, Kerry. - Shabonya "
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Randall Combs

March 5, 2026

5  out of  5
rating by Randall Combs
"Haley has been so amazing in everyway possible!! Great knowledge and experience. My transition to State Farm has been seamless"
We responded:
"Randall, thank you so much for sharing this! We appreciate you and your business. - Shabonya "
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Selina Aguilar

February 25, 2026

5  out of  5
rating by Selina Aguilar
"Haley Squire is my main girl! She’s very friendly, high energy, always goes out of her way to help get everything my family and I need! Always very prompt with her responses and getting everything done. She is literally the bomb!"
We responded:
"My team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you, thanks Selina! - Shabonya "
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Justine Streif

February 23, 2026

5  out of  5
rating by Justine Streif
"Susan helped us with our most recent claim and has been great at communicating with! We’ve appreciated being able to message her with any questions or concerns and her responding quickly and with the information we asked about. It’s been a great experience!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you, Justine! - Shabonya "
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Shelby Christensen

February 16, 2026

5  out of  5
rating by Shelby Christensen
"Haley was very nice and helpful. I will be recommending her to my family and friends."
We responded:
"Shelby, thank you! I’m happy your insurance experience was so positive! - Shabonya"
Profile photo of Avery Coria

Avery Coria

February 7, 2026

5  out of  5
rating by Avery Coria
"It’s always so nice to talk to the ladies at Shabonya’s office! Today I had the pleasure of talking to Lauren and she was able to answer all of my questions quickly and with a great attitude! I’m extremely happy with my service!"
We responded:
"Avery, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Shabonya"
Profile photo of Donita Duvall

Donita Duvall

February 6, 2026

5  out of  5
rating by Donita Duvall
"Lauren had my claim filed within minutes after I talked to her. I highly recommend Shabonya's State Farm."
We responded:
"Donita, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Shabonya "
Profile photo of Tyler Dullum

Tyler Dullum

January 30, 2026

5  out of  5
rating by Tyler Dullum
"Kaasen helped me switch insurance providers and helped me receive better coverage at a better price than I was at before. He made the process simple and quick. Time and money both saved, I’d highly recommend switching to State Farm."
We responded:
"Tyler, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Shabonya "
Profile photo of CK

CK

January 30, 2026

5  out of  5
rating by CK
"Helpful, friendly staff and great overall experience. Highly recommend!"
We responded:
"CK, thank you! I’m happy your insurance experience was so positive! - Shabonya "
Profile photo of Greg Clarke

Greg Clarke

January 24, 2026

5  out of  5
rating by Greg Clarke
"Haley Squire is a certified legend! She went out of her way to help us out and we are very happy with the policies and pricing. Winning."
We responded:
"Greg, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Shabonya"
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Bryan Herrera

January 20, 2026

5  out of  5
rating by Bryan Herrera
"Shabonya and her team, Susan and all the other agents and state farm people like there adjusters like Mike, have all been very professional and accommodating and patient with explaining everything. And have been very timely and efficient with my whole entire claim. And have also been very well making sure there work and work of other companies have been taken care of and offered any other assistance that they could provide. I personally love being insured by shabonya state farm. And am 💯 happy with this company."
We responded:
"Bryan, my team and I are always thrilled to assist you with your insurance needs! Thank you so much for trusting us. - Shabonya"
Profile photo of Mark Groo

Mark Groo

January 15, 2026

5  out of  5
rating by Mark Groo
"Lauren helped me save money by putting recreational vehicles on hold while they are not used during the winter months. I appreciate that advice."
We responded:
"Mark, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Shabonya "
Profile photo of Jamie Martinez (Spring8705)

Jamie Martinez (Spring8705)

January 13, 2026

5  out of  5
rating by Jamie Martinez (Spring8705)
"We switched over to State Farm because our last insurance company dropped our house. Hailey has been the best insurance agent we’ve worked with in years!! We were able to bundle home and auto which is going to save us about 1200 a year!! She’s is very helpful, understanding, and easy to talk to! She has been the bright light during all of our issues that have arisen and is always willing to guide us on the steps we need to take!!"
We responded:
"Jamie, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you. Thank you so much! - Shabonya "
Profile photo of Fabian Gonzalez

Fabian Gonzalez

January 12, 2026

5  out of  5
rating by Fabian Gonzalez
"Haley was on top of her game and made it very easy for me to switch auto policies from state to state. She was quick, efficient, and knowledgable which made it feel seamless on my end. She was amazing. Made it an easy choice for me to stick with this State Farm branch."
We responded:
"Fabian, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Shabonya "
Profile photo of Super Time

Super Time

January 7, 2026

5  out of  5
rating by Super Time
"I switched to State Farm years ago from Farmers and I'm so glad I did. I've had a lot of hardships in my life since Covid and through all of it the lovely ladies at the office have always helped me. Whether I had to make a late payment or I lost my job and had no money, they've always helped me find solutions. All you have to do is reach out and ask for help and they will do everything in their power to help you get through it. 10/10 in my opinion 😊 P.S. They also send me a birthday and Christmas card every year."
We responded:
"Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come. - Shabonya "
Profile photo of Lizbeth Carrillo

Lizbeth Carrillo

December 29, 2025

5  out of  5
rating by Lizbeth Carrillo
"Karisha from Elko, Nevada location was super super helpful. She helped me set up my policy and it went super smooth! So so grateful for her, she’s an amazing worker and and great person! Great customer service, deserves the best!"
We responded:
"Lizbeth, thank you so much for this amazing review! We truly appreciate you taking the time to share your experience. - Shabonya "
Profile photo of Connie Holmes

Connie Holmes

December 18, 2025

5  out of  5
rating by Connie Holmes
"Lassen helped me add Drive Safe and Save and also change my password. Very helpful. Excellent employee!"
We responded:
"Connie, we will always try to provide you with the best customer service experience. - Shabonya"
Profile photo of K Mold

K Mold

December 16, 2025

5  out of  5
rating by K Mold
"I called Susan to add a new vehicle to my policy. I usually dread doing things like this. However, she cheerfully took me through the process and we were wrapped up before I knew it! She was informative, professional and answered my questions with no hesitation. The call ended and I found myself smiling - and glad we spoke!"
We responded:
"I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Shabonya"
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tye stirk

December 11, 2025

5  out of  5
rating by tye stirk
"State Farm is great, Kaasen is amazing even for being new to his role with them! 10/10!!"
We responded:
"Tye, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shabonya"
Profile photo of Hannah Montoya

Hannah Montoya

December 9, 2025

5  out of  5
rating by Hannah Montoya
"Love working with the staff here!"
We responded:
"Thank you for your kind words, Hannah! We’re so glad to hear that you’ve had a great experience working with Estrella. We truly appreciate your feedback and look forward to continuing to assist you! - Shabonya"
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Cassy Donohue

December 5, 2025

5  out of  5
rating by Cassy Donohue
"Haley was beyond amazing. She had the best customer service. She explained every single step of our coverage and made sure all of our questions were answered. Definitely recommend Haley to everyone!"
We responded:
"Cassy, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Shabonya "
Profile photo of Angelica Desart

Angelica Desart

November 18, 2025

5  out of  5
rating by Angelica Desart
"They are always friendly. Anytime I’ve had questions about anything they are always there to help and guide me. And with the recent total of my vehicle they guided me a lot. Thanks ladies"
We responded:
"Angelica, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shabonya "