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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Connie Holmes

December 18, 2025

5  out of  5
rating by Connie Holmes
"Lassen helped me add Drive Safe and Save and also change my password. Very helpful. Excellent employee!"
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K Mold

December 16, 2025

5  out of  5
rating by K Mold
"I called Susan to add a new vehicle to my policy. I usually dread doing things like this. However, she cheerfully took me through the process and we were wrapped up before I knew it! She was informative, professional and answered my questions with no hesitation. The call ended and I found myself smiling - and glad we spoke!"
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tye stirk

December 11, 2025

5  out of  5
rating by tye stirk
"State Farm is great, Kaasen is amazing even for being new to his role with them! 10/10!!"
We responded:
"Tye, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shabonya"
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Hannah Montoya

December 9, 2025

5  out of  5
rating by Hannah Montoya
"Love working with the staff here!"
We responded:
"Thank you for your kind words, Hannah! We’re so glad to hear that you’ve had a great experience working with Estrella. We truly appreciate your feedback and look forward to continuing to assist you! - Shabonya"
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Cassy Donohue

December 5, 2025

5  out of  5
rating by Cassy Donohue
"Haley was beyond amazing. She had the best customer service. She explained every single step of our coverage and made sure all of our questions were answered. Definitely recommend Haley to everyone!"
We responded:
"Cassy, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Shabonya "
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Angelica Desart

November 18, 2025

5  out of  5
rating by Angelica Desart
"They are always friendly. Anytime I’ve had questions about anything they are always there to help and guide me. And with the recent total of my vehicle they guided me a lot. Thanks ladies"
We responded:
"Angelica, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shabonya "
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Jordan

November 12, 2025

5  out of  5
rating by Jordan
"Haley is the absolute best! Always there when you need her and willing to go out of her way to help however she can!"
We responded:
"Jordan, thank you so much for leaving us this positive review. We appreciate you and your business! - Shabonya "
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Leslie Bailey-Guzman

October 29, 2025

5  out of  5
rating by Leslie Bailey-Guzman
"Thank you, Susan! I really appreciate the help that you provided to me on a client's car today! You and Betty are the BEST, always!!! Holly and I enjoy working with you ladies because you both agree with us that the customer is always first, and deserves nothing but the best service that we can provide to them! Leslie and Holly Elko Body Shop"
We responded:
"Leslie, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shabonya"
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Tyler Frehner

October 22, 2025

5  out of  5
rating by Tyler Frehner
"Haley at State Farm has been amazing to work with! She helped us get all our policies set up and made sure everything was taken care of. She’s super friendly, easy to talk to, and always quick to help with any questions we had. It’s such a relief knowing we’re in good hands. Couldn’t recommend her more!"
We responded:
"Tyler, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shabonya "
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Shane Mccurdy

October 22, 2025

5  out of  5
rating by Shane Mccurdy
"Haily has been absolutely amazing and is always on top of any changes i need"
We responded:
"Shane, thank you very much for the positive review! We appreciate you. - Shabonya"
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Jessica Lynch

September 24, 2025

5  out of  5
rating by Jessica Lynch
"The office is always so helpful with all my insurance needs. Any question or request I may have has always been answered promptly and satisfactorily."
We responded:
"Jessica, thank you so much for taking the time to leave us this positive review! - Shabonya "
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Sue Leedy

September 19, 2025

5  out of  5
rating by Sue Leedy
"Updating to add: My teenager recently got a vehicle and they were GREAT with helping him understand how insurance works and answering all his questions when helping set up his policy. They are consistently good to go to. Original review: Have always been helpful when we need to make any changes. And always willing to fully explain how those changes differ from any previous policy as well as making sure we fully understand all our policies. Polite. Professional."
We responded:
"Sue, thank you for providing our agency with this positive feedback! Our team will always make sure our customers fully understand their policies. - Shabonya"
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Jenny Fiddes

August 28, 2025

5  out of  5
rating by Jenny Fiddes
"I'm with State farm for a lot of different insurances. Just recently I needed to get commercial liability insurance for my family home childcare a requirement for my home to be state licensed. Hayley at our local State farm assisted me even though they are unable to do that particular insurance. I rang and she gave assisted me in finding a company that was able to cover me. So so so thankful as I was not getting far on my own . She was polite and helpful when she didn't need to help . Grateful and relieved. Jenny"
We responded:
"Jenny, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Shabonya "
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Ruth C

August 20, 2025

5  out of  5
rating by Ruth C
"My daughter bought a car yesterday and we went to the insurance office immediately after. Lauren helped us get my daughter all signed up and gave us all the info we needed and all the paperwork we needed. She was super nice and patient with us"
We responded:
"Ruth, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Shabonya "
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Sarah Barksdale

August 19, 2025

5  out of  5
rating by Sarah Barksdale
"I worked with Karisha and she was very helpful and quick to reply! Highly recommend this office!"
We responded:
"Karisha is so wonderful!!! :) Thank you for your kind words and for leaving us 5 stars -Shabonya & team"
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Lizbeth Vance

August 7, 2025

5  out of  5
rating by Lizbeth Vance
"Karisha is really amazing. She took her time and explained about life insurance. And set me up with nice payment plans. Highly recommend her and State farm"
We responded:
"Lizbeth, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Shabonya"
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Dolyn Peterson

July 29, 2025

5  out of  5
rating by Dolyn Peterson
"I have had state farm for 20 years most of that time with the Shabonya group. They have always been great friendly and willing to answer all my questions."
We responded:
"Dolyn, Thank you so much for taking the time to share your experience with our office over the last 20 years! We are so happy to have you as a part of our State Farm family. - Shabonya"
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Dustin B

July 21, 2025

5  out of  5
rating by Dustin B
"Hayle is absolutely awesome! She was super informative and made the whole insurance process quick and stress-free. She got everything I needed taken care of right away and answered all my questions with confidence and clarity. If you’re looking for someone who really knows their stuff and gets things done fast, Hayle is the one to talk to. Highly recommend!"
We responded:
"Dustin, Thank you so much for the fantastic feedback! We’re thrilled to hear that Hayle made the insurance process quick, stress-free, and informative. She takes great pride in helping clients feel confident and well taken care of. We truly appreciate your recommendation and are always here if you need anything! - Shabonya"
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CHARITY O’NEAL

July 17, 2025

5  out of  5
rating by CHARITY O’NEAL
"Lauren was amazing at assisting me in getting my plates surrendered and insurance canceled /switched over when I sold and bought a new truck. Thanks Lauren for all your help and professionalism!"
We responded:
"Charity, Thank you so much for your kind words! We're so glad Lauren was able to make the process of switching your insurance and surrendering your plates smooth and stress-free. Her professionalism and dedication truly make a difference. We appreciate your trust and are always here to help! - Shabonya"
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Shery On The Move

July 11, 2025

5  out of  5
rating by Shery On The Move
"I came here on 26th June 2025. Great customer service and the staff at the counter very helpful and friendly."
We responded:
"Sherry, Thank you for the kind review! We're glad to hear you had a great experience and that the team was helpful and welcoming. - Shabonya"
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Myha Mejia

July 9, 2025

5  out of  5
rating by Myha Mejia
"Mrs. Torres was so extremely helpful and knowledgeable. I’m very glad I stoped in today! Very professional!"
We responded:
"Myha, Thank you for the great review! We’re so glad you had a positive experience and found the help you needed. We appreciate your kind words! - Shabonya"
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Marco Torres

July 2, 2025

5  out of  5
rating by Marco Torres
"I have been with State Farm for a very long time now. Shabonya and her team have always been there when I needed them. They are very transparent and easy to work with. Would definitely recommend to anyone."
We responded:
"Marco, Thank you so much for your loyalty and kind words! We’re thrilled to hear that the team have been reliable and transparent for you over the years. Your recommendation means a lot to us, and we’re always here whenever you need assistance! - Shabonya"
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Mary Skinner

July 2, 2025

5  out of  5
rating by Mary Skinner
"The staff at Shabonya Dutton State Farm are friendly, professional and work hard to find you the best coverage to meet your needs. We have moved all of our vehicles and cabin property to them, and are extremely happy with this change."
We responded:
"Mary, Thank you so much for your wonderful feedback! We’re delighted to hear that Shabonya and her team have provided friendly, professional service and helped you find the best coverage for your vehicles and cabin. We truly appreciate your trust and look forward to continuing to serve you! - Shabonya"
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Janet Deihl

July 2, 2025

5  out of  5
rating by Janet Deihl
"The agents were very friendly and knowledgeable. I got all of my questions answered and It was a good experience."
We responded:
"Janet, Thank you for your kind words! We’re glad our agents were able to answer all your questions and provide a positive experience. We appreciate your trust and look forward to assisting you again! - Shabonya"
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Robert Roche

July 1, 2025

5  out of  5
rating by Robert Roche
"Melissa Huerta at Shabonya Dutton State Farm is the best, she always gets in a gets the job done and is always looking out for what is best for us. We have been with Shabonya Dutton for 7 years now and recently moved to another state and they were still able to be our provider, we were very happy we didnt have to change."
We responded:
"Robert, Thank you so much for your wonderful review! We’re thrilled to hear that Melissa Huerta and the team have been looking out for you all these years. It means a lot that we could continue to support you even after your move. We truly appreciate your loyalty and look forward to serving you for many more years to come! - Shabonya"